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Exchange

Before requiring an exchange, please read the following information in regards suit sizing.

Is the jacket big or long?

How do the shoulders fit? Are they sitting nicely or hanging down? If the shoulders are fine, but the sleeves and jacket are long, maybe the best option will be to do alterations; any tailor can easily shorten the length of the jacket and sleeves. Please note that as per ad, all this suits are regular, which means that lengths of pants, sleeves and jacket are standard.

Each size smaller will be 5cms smaller across the chest and waist, and slightly shorter on the jacket length and sleeves.

Are the pants big or long?

Are they sitting nicely on the waist or loose? If the waist is fine, but the length of the pants is long, maybe the best option will be to do alterations; any tailor can easily shorten the length of the pants.

Is the jacket small or short?

How do the shoulders fit? Are they sitting nicely or are the shoulder pads sitting inside the shoulder edge? If the shoulders are fine, but the sleeves and jacket are short, maybe the best option will be to do alterations; any tailor can easily lengthen the sleeves (not the jacket). Please note that as per ad, all this suits are regular, which means that lengths of pants, sleeves and jacket are standard

Each size bigger will be 5cms bigger across the chest and waist, and slightly longer on the jacket length and sleeves.

Are the pants small or short?

Are they sitting nicely on the waist or tight? Are the pockets pulling? If the waist is fine, but the length of the pants is short, maybe the best option will be to do alterations; any tailor can easily lengthen pants.

Exchange Terms and Conditions

» Refunds are not available, although we do exchange provided the item hasn’t been worn and has tags on.

» Exchanges will not be accepted after 20 days of receiving the goods.

» Exchanges will not be accepted for change of opinion.

» Exchanges will be sent within 3 working days.

» Please note that exchange postage costs are to be covered by the buyer.

» When providing the size to exchange, please make sure to use our measurement guide chart for sizing.

Please send the item in a prepaid express bag from Australia Post Office and insert another prepaid bag inside the parcel – filled up with your return postage details to send you the new garment. Please advise when the item has been posted and make sure you keep both tracking numbers. Items can be lost and untraceable in transit with no tracking number, which we will not be responsible of.

Return Address

Eleganza – Exchanges
PO Box 332
Drummoyne
NSW, 1470